AI-powered tools are routinely used for planning, logistics, registration, attendee engagement analysis, cyber-security, improved accessibility and to enhance the delegate experience.
But in our scramble to capture some of the magic – and make significant productivity gains - are we in danger of ignoring some of the profound ethical implications that come with AI?
It’s a question that has been troubling Gabby Austen-Browne, founder and director of Diversity Alliance, for some time. For her, issues around bias and consent must be addressed.
In this frank conversation with AMI editor James Lancaster, Austen-Browne explains her biggest fears and the steps organisations can take to ensure AI isn’t leading them up the wrong path.
As she put it: “Everyone says AI is just a tool. It’s not just a tool’.
Watch now and join the conversation about the future of our industry: on YouTube here
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