Association demands change as more return to ‘in-person’

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More associations are swapping virtual platforms for conference centres – but hybrid is now an established part of the meetings landscape, a new report has found.

More than half of associations (51%) said they would be holding their largest meeting in 2023 in person, compared to 41 per cent in 2022 and 14 per cent in 2021, according to a survey by the International Congress and Convention Association (ICCA).

 But the virtual option, which became the norm during the pandemic, was still backed by 37 per cent of organisers, with hybrid (33%) being the preferred option, virtual-only (3%), and multi-hub hybrid (1.3%).

And it is clear this shift has changed what associations need from meeting industry suppliers. Almost all (91%) of associations have changed or will soon be changing their RFPs, with the majority indicating that they will be incorporating aspects such as hybrid/digital options, sustainability as well as legacy initiatives. 

Most of the respondents (83%) were making efforts to work towards more sustainable events and practices. However, we need to be mindful that associations are in different stages of the sustainability journey, with some mentioning advanced and established sustainability strategies, and others acknowledging there is yet a lot to learn. 

Around 80 per cent of respondents indicate that they have a DEI policy in place, or at least are making some efforts to address DEI. 

Partnerships and collaboration is key in supporting associations in their efforts towards more sustainable and inclusive events. By sharing best practices and experience  with peers and with meeting suppliers, as well as engaging with initiatives such as the Net Zero Carbon Events, the whole meetings industry can unite to tackle these challenges together.  

Some 177 associations took part in the survey, which was supported by the European Society of Association Executives, the African Society of Association Executives and the Asia-Pacific Federation of Association Organizations.

Meetings and events are still the largest segment of revenue generation for associations (for 51% of respondents this is the main revenue stream) although there is a growing need for associations to diversify their revenue stream to become more financially sustainable for the future.

The survey shares insights into creative approaches for doing so, as well as some great initiatives associations are undertaking to provide year-round in person and digital engagement opportunities for their members.  

James Lancaster
Written By
James Lancaster

AMI editor James Lancaster is a familiar face in the meetings industry and international association community. Since joining AMI in 2010, he has gained a reputation for asking difficult questions and getting lost in convention centres. Proofer, podcaster, and panellist - in his spare time, James likes to walk, read, listen to music, and drink beer.

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